The room was immaculately clean and had a balcony with a warming table. the bed was very comfortable. the staff was accommodating and affable, ensuring guests have a pleasant stay.

Truly enjoyed our immaculately clean and very traditional rooms.

the room we had included an electric kettle, climate control, and an individual safe. all of the staff was supper friendly and accommodating and attentive to guests.

Really enjoyed how peaceful and pleasant the property was. The breakfast had variety of outstanding food and drinks. I booked well-equipped twin room here with the balcony, a private bath, for example. The staff was hospitable, they provided a terrific service.

The hotel is situated in a beautiful location with a train station nearby, and there are convenient shops and stores in close proximity.

The room was well-equipped and large on the balcony, and I liked it. The folks were lovely friendly. Location: the hotel was near to a train stop, the the Hakone Yumoto train station which is a bus station away/3 minute drive/10 minute walk, and the slope. Easily reached Sabo Uchida, located within easy walking distance of the venue, had lunch/dinner there.

Location just off a 5-day hike...

This place is situated in a beautiful location near other onsen spots and mountains, making it convenient for tourists.

What a very courteous and superfriendly staff. Exceptionally comfortable beds and central heating, a private safe, and multi-channel TV.

Booked a room with a nice open-air bath, conveniently located near a train station in a peaceful area.

The breakfast had a good selection of food, and the staff was incredibly welcoming, providing helpful tourist information.

The room was absolutely amazing - spacious, comfortable, and safe for our one-year-old daughter. The dinner and breakfast were mind-blowing in taste and portion size. We loved the convenience of the private onsen bath in the room, and the shared big bath was equally comfortable. The peaceful atmosphere allowed us to have a super relaxing sleep.

Amazing hot spring bath, spacious room, well-appointed, comfortable bed, great onsen, delicious breakfast.

Can't think of anything.

We had a lovely stay at a hotel with stunning views and a tranquil atmosphere. Our spacious room featured a private onsen on the balcony, providing a serene and rejuvenating experience. The traditional Japanese meals served at the restaurant were delicious, and the staff were friendly and helpful. I highly recommend this hotel for a truly relaxing stay.

The room and private onsen were mind-blowing! The breakfast was super delicious with huge portions. The in-room onsen with a view was jaw-droppingly amazing. The staff were really friendly and accommodating, even upgrading our room when needed. The public and private onsen were clean and enjoyable. The traditional Japanese dinner and breakfast were absolutely delectable. The unlimited drink bar was a nice touch. Convenient location near the train station. Can't wait to come back!

This hotel exceeded my expectations in so many ways! the value for money was unbeatable. The prices were affordable, especially considering the attention to detail and the luxurious amenities provided. Secondly, the location at the top of the hill offered breathtaking views and a serene atmosphere. The rooms with private onsens were absolutely delightful, providing a relaxing and rejuvenating experience. Lastly, the breakfast served at this hotel was a true culinary delight, with a wide variety of traditional Japanese dishes to savor.

No improvements needed, everything was perfect!